Privacy Policy

[[CLIENT: legal entity name]]
[[CLIENT: full address]]
Email: info@apexdetailingstudio.com
Phone: +39 378 510 3542
VAT: [[CLIENT: VAT number]]

We collect the following personal data:

**Data provided voluntarily via the contact form:**
- Name
- Email address
- Phone number
- Vehicle type
- Service requested
- Any message

**Technical data collected automatically:**
- IP address (anonymised if analytics consent not given)
- Browser and device type
- Pages visited (only with analytics consent)
- Technical cookies necessary for site operation (see Cookie Policy)

| Purpose | Legal basis |
|---|---|
| Responding to quote and contact requests | Performance of pre-contractual measures (Art. 6(1)(b) GDPR) |
| Compliance with legal obligations | Legal obligation (Art. 6(1)(c) GDPR) |
| Statistical web traffic analysis (opt-in) | Consent (Art. 6(1)(a) GDPR) |
| Sending marketing communications (opt-in) | Consent (Art. 6(1)(a) GDPR) |

Personal data may be shared with:
- IT and hosting service providers (processors under Art. 28 GDPR)
- Email services for sending responses
- [[CLIENT: specify any other recipients, e.g. CRM, analytics services]]

Data is not sold or passed to third parties for marketing purposes without explicit consent.

[[CLIENT: indicate whether data is transferred outside the EU/EEA and applicable safeguards (Adequacy Decisions, Standard Contractual Clauses, etc.)]]

Data provided through the contact form is retained for the time needed to handle the request and for a maximum of [[CLIENT: specify period, e.g. 24 months]] from the date of receipt, unless different legal obligations apply.

Analytics data is retained according to the provider's terms ([[CLIENT: specify provider and terms]]).

Under Articles 15–22 of the GDPR, you have the right to:
- Access your personal data (Art. 15)
- Rectify inaccurate data (Art. 16)
- Erase your data (Art. 17)
- Restrict processing (Art. 18)
- Object to processing (Art. 21)
- Request data portability (Art. 20)
- Withdraw consent at any time (Art. 7(3))

To exercise your rights, write to: info@apexdetailingstudio.com

You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or your local supervisory authority.

For detailed information on how we use cookies on this site, please see our Cookie Policy.

This Privacy Policy may be updated periodically. Changes will be published on this page with the revision date indicated. We encourage you to review it regularly.